Senior Programme Coordinator, USRAP Risk and Compliance (P)

Organisation: International Organization for Migration
Location: Washington, United States of America (the)
Contract: Professional
Deadline: 19 November 2026

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

• Internal candidates

• Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM.

Organizational Context and Scope

The United States Refugee Admissions Program (USRAP) operates globally, providing resettlement opportunities to refugees through a network of IOM-managed Resettlement Support Centers (RSCs), movement operations, migration health services, and associated program support functions. International Organization for Migration (IOM) Washington provides strategic oversight and direction for all USRAP operations, supporting global partners including the U.S. Department of State’s Bureau of Population, Refugees and Migration (PRM), U.S. Citizenship and Immigration Services (USCIS), the Refugee Processing Center (RPC), and other stakeholders.

The Senior Programme Coordinator, USRAP Risk and Compliance, serves as the technical lead for risk management, internal controls, and program integrity across USRAP operations, ensuring that governance, regulatory compliance, fraud‑mitigation practices, and donor‑required controls are embedded throughout the program. The position integrates enterprise risk management, internal control reviews, compliance oversight, audit coordination, and fraud‑misconduct triage into a cohesive function that supports evidence‑based decision‑making and operational accountability for the USRAP.

Under the overall supervision of the Chief, Global and Domestic Programmes Unit, and the direct supervision of the Global Programme Coordinator, USRAP, the Senior Programme Coordinator, USRAP Risk and Compliance, has the following responsibilities and duties:

• Maintain and oversee the USRAP Program Risk Register, ensuring regular updates and facilitating periodic risk reviews with the Global Programme Coordinator, USRAP, the Deputy Global Programme Coordinator, USRAP (Movement Operations, Travel Loan Program (TLP), RSC), regional/hub focal points, and relevant Washington-based units. Ensure risk data is accurately reflected in the Organization’s risk‑management system for all USRAP projects.

• Plan, lead, and document internal control reviews covering Standard Operating Procedure (SOP) adherence, segregation of duties, workflow and system controls, data protection, and process integrity across USRAP operations. Issue written reports outlining prioritized recommendations, responsible parties, and timelines.

• Periodically review and approve Travel Loan Contact Center scripts and communication protocols to ensure full compliance with IOM policies, USRAP requirements, and applicable U.S. federal regulations—including the Fair Credit Reporting Act (FCRA) and Fair Debt Collection Practices Act (FDCPA). Verify that all beneficiary interactions are consistent, lawful, safe, and rights‑respecting.

• Monitor ongoing compliance with all legal and regulatory requirements governing loan issuance, repayment communication, collection practices, credit reporting, and record‑keeping. Ensure USRAP procedures meet donor expectations as well as IOM financial, operational, and data‑protection standards.

• Coordinate USRAP responses to internal and external audits—including PRM monitoring, Office of Internal Oversight (OIO) reviews, IOM internal oversight, and donor‑driven spot checks—in close collaboration with the Regional Risk & Compliance Officer to ensure institutional alignment. Track implementation and closure of all recommendations and maintain an audit‑ready evidence trail for all relevant processes.

• Monitor fraud‑risk indicators and red flags across USRAP operations, advise management on preventive and detective controls, and coordinate with the OIO, Ethics and Conduct Office (ECO), Legal Department, and other relevant units on follow‑up actions.

• Serve as the operational point of contact for USRAP fraud and misconduct reporting, ensuring timely triage, documentation, and routing of allegations in accordance with the USRAP Fraud & Misconduct SOPs and IOM’s global reporting mechanisms. Ensure safe, confidential, and accessible channels for reporting.

• Advise on the design and integration of internal controls for new processes, surge operations, system changes, and structural adjustments, in coordination with the Oversight Officer (Resettlement and Movement Management RMM)), Senior Health Operations & Compliance Officer (Migration Health Division (MHD)), Information Systems Owner, and other technical counterparts. Ensure necessary requirements are embedded in SOPs, workflows, and guidance issued to RSCs and operational units.

• Support management in developing, tracking, and validating corrective‑action plans, ensuring that remediation addresses root causes and is aligned with Monitoring and Evaluation (M&E) findings, audit observations, and operational lessons learned.

• Provide guidance, capacity‑building, and training as needed to RSCs, Washington-based units, and field teams on risk management, internal controls, fraud prevention, compliance standards, and related IOM and USRAP policies.

• Safeguard confidentiality and ensure the integrity of all USRAP information by applying IOM data‑protection rules, USRAP confidentiality requirements, and applicable regulatory controls. As required, support global efforts to prevent and mitigate fraud across RSC and resettlement operations.

• Represent IOM/USRAP in technical meetings, working groups, workshops, and inter‑agency forums, as delegated.

• Uphold RMM Protection Mainstreaming Minimum Standards while carrying out all duties and responsibilities and demonstrate the ability to remain professional, impartial and unbiased during all interactions with migrants and colleagues per the IOM Standards of Conduct and instruction on the Prevention of Sexual Exploitation and Abuse (PSEA). Alert the supervisor or management of any non-compliance to SOPs, RMM Protection Mainstreaming Minimum Standards or IOM Standards of Conduct by IOM personnel or partners.

• Undertake duty travel, including to high‑risk or complex operating environments, to conduct internal control reviews, support investigations, verify implementation of corrective actions, and provide onsite advisory support.

• Perform any such other duties as may be assigned.

Required Qualifications and Experience

Education

• Master’s degree in Risk Management, Business Administration, Public Administration, Law, International Affairs, or a related field from an accredited academic institution with seven years of relevant professional experience; or,

• University degree in the above fields with nine years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

• Minimum five years (seven with a University degree) of progressively responsible professional experience in risk management, internal controls, compliance, audit, or assurance functions, preferably within international organizations, multilateral institutions, or large operational programmes such as the United States Refugee Admissions Program (USRAP);

• Demonstrated experience in designing, assessing, and strengthening internal control frameworks, including reviewing standard operating procedures (SOPs), segregation of duties, and operational processes relevant to refugee processing, resettlement support activities, and associated programme operations;

• Experience identifying and assessing fraud and misconduct risks and advising on preventive and detective control measures in operational programmes, including the management of reporting channels and escalation processes;

• Experience supporting the development and maintenance of programme risk registers, conducting risk assessments, and facilitating risk review processes with senior management and operational teams across multiple locations within large-scale resettlement or migration programmes;